Using onenote in teams9/12/2023 ![]() There is time carved out for this type of activity, so I simply trust my guys to manage those types of requests themselves – and I don’t need to track this over time. I’m not a micromanager, so I don’t need to track every small task that my employees perform that is in response to a support ticket or system issue. In some ways, this is the easiest area to manage, simply because it defies management. Since it’s my responsibility to do resource balancing across the team, I need to know at a glance who is working on what, so I don’t over-allocate a resource.I also need to be able to go back at review time and easily list out all of the cool things my team did for the year. Their time and tasks are a mixture of day-to-day support, planned projects, and “unofficial” projects. ![]() I manage a team of three people – two sysadmins and one DBA. Bear in mind that I just invented this today, so a) it’s not really a proven system yet, and b) I’m VERY open to feedback and suggestions for how it can be improved. I’ve devised a system for tracking this using a combination of Microsoft OneNote and Outlook. The trick is, a lot of that stuff is geared towards individual time management…but what happens when you manage a team of people and need to keep track of what they are working on? I’ve blogged before about time management, especially my fascination with strategies/systems like Getting Things Done.
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